Privacy Policy

Until now, the LOPD for data privacy issues has been complied with, a law that as of May 25, 2018 is replaced by the General Data Protection Regulation (RGPD) of the European Union.

This Privacy Policy will be valid only for personal data obtained on the Website, not being applicable to information collected by third parties on other websites, even if they are linked by the Website.

With this, the Website expresses its commitment to maintain and guarantee commercial relations with the User in a secure manner by protecting their personal data and guaranteeing their right to privacy.

Personal data required by the Website

In order to provide our services we need some identifying information depending on the service that the Website provides you:

We only take the data from when they send us an email

For the guestbook / reviews:

● Name: to identify the User.

● email: to know the email from which the comment was made.

For the blog:

If we have activated that Users can leave comments:

● Name: to identify the User.

● email: to know the email from which the comment was made.

For the online store:

Only the data that is required to manage an order will be requested.

  • Name and surname: to manage the order.

● NIF / tax code: to manage the order.

● Address: to manage the order.

● Postal Code: to manage the order.

● Location: to manage the order.

● Province: to manage the order.

● Country: to manage the order.

● Telephone: to manage the order.

● email: to manage the order, to be able to send copies of the order and other communications related to the order.

For the private client area:

The client area is a private area. The Website manager will provide you with a username and password so that as a User you can access this restricted service, understanding that you accept all legal conditions.

For the contact form:

  • Name and surname: to be able to answer the query.
  • Telephone: to be able to answer the query
  • email: to be able to answer the query

To make online payments:

In the case of using a credit or debit card or a PayPal account to make the online payment for a service or product, the User’s banking or financial data involved in the payment are always managed directly by the providers indicated in the Services offered by third parties. Website will never have access to the User’s bank details.

Additionally, when you visit our Website certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.


Thanks to the consent we can process your data, this being a mandatory requirement for you to correctly access the services of the Website.

The user has their right to be forgotten when all their data is removed from our databases.

Data category

The data collected by the Website is not considered sensitive or protected data.

According to article 9.1 of the new general data protection regulation of the european union (RGPD), sensitive data is considered personal data that reveals:

  • Ethnic or racial origin.
  • Political opinions.
  • Religious or philosophical convictions.
  • Union membership.
  • The processing of genetic data.
  • Biometric data aimed at uniquely identifying a natural person.
  • Data related to health.
  • Data related to the sexual life or sexual orientation of a natural person.

We only work with the minimum identifying data to carry out our work: name, surname, address, telephone, email, NIF / tax code.

Data retention time

Customer data: name, phone, postal address, email, etc. they will remain in our system what is legally and technically required for the normal operation of the Website, unless the User exercises her right to its elimination or update.

Applicable regulations

Since May 25, 2018, the Website is governed by the General Regulation on Data Protection (RGPD) of the European Union.

Security measures

Website is hosted on systems operated by Arsys Internet S.L.U., hereinafter Arsys, the necessary technical and organizational security measures are in place to guarantee the security of the User’s personal data and thus prevent its alteration, loss and treatment and / or unauthorized access. This taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All in accordance with the provisions of the RGPD.

Likewise, Arsys has established additional measures in order to reinforce the confidentiality and integrity of the information on this Website. Continuously maintaining the supervision, control and evaluation of processes to ensure respect for data privacy.

More details about these measures can be found at:

Exercises of rights

That User who has provided their data to the Website, may contact the owner of the website in order to be able to freely exercise their right of access to their data, rectification or deletion, limitation and opposition regarding the data incorporated in their files.

The method that the User must use to communicate with the Website will be through their email account registered in our web service, or in writing.

The User may exercise their rights by means of a written communication addressed to the Website with the reference “Data protection”, specifying their data, proving their identity and the reasons for their request at the following address:

Any information that we need to store under a legal, fiscal or contractual obligation will be blocked and only used for said purposes instead of being erased.

Modification of the privacy policy

Website reserves the right to modify the Privacy Policy, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Any modification of the Privacy Policy will be published at least ten days before its effective application.

Responsible for the file and data processor

The person responsible for the data file is the owner of the Website.

Services offered by third parties

To provide services strictly necessary for its proper functioning, the Website uses the following service providers under their corresponding privacy conditions:

Social plugins

On our website we offer links and services related to different social networks. If the User is a member of a social network and clicks on the corresponding link, the provider of the social network may link their profile data with the information of their visit to the Website.

Therefore, the User must be informed about the functions and policies on the treatment of their personal data from the respective social network. Whether you access one of our web pages with any of your profiles on social networks or share information through them.

The User can access the privacy policies of the different social networks at all times, as well as configure their profile to guarantee their privacy.

Acceptance, consent and revocability

The User declares to have been informed of these conditions on the protection of personal data, accepting and consenting to the treatment thereof by the Website in the manner and for the purposes indicated in the Legal Notice.

At any time the User may revoke their data, but without affecting actions already taken in the past, that is, without retroactive nature.

Política de Cookies

We wish to inform you that the Website uses cookies to measure and analyze the navigation of our users.

Cookies are files that are installed on the computer from which you access the Website for the purposes described on this page.

The applications we use to obtain browsing information, measure and analyze the audience are:

Cookie name

Description / Purpose




Cookie used for the proper functioning of the website





Cookies used to remember the acceptance of the cookie policy by the user.



1 year

_ga, _gat, _gid, _gali

Google Analytics Cookies. Statistical reports on how users find the website and how they use it: pages visited, length of stay, type of browser …

_ga and _gid: They are used to distinguish users.

_gat: Used to limit the percentage of requests

More info

Third party analytics

_ga: 2 years

_gid: 24 hours

_gat: 10 minutes

_gali: Session


Cookie used by Facebook to offer a series of advertising products, such as real-time offers from third-party advertisers.


3 months

To allow, know, block or eliminate the cookies installed on your computer, you can do so by configuring the options of the browser installed on your computer. You can find information on how to do it if you use as a browser: